RTO Superhero: Compliance That Drives Quality
The RTO Superhero Podcast delivers direct, practical guidance for leaders working under the 2025 Standards. Each episode breaks down the Outcome Standards, Compliance Requirements and Credential Policy into clear steps you can use in daily operations.
You get straight answers on training quality, assessment integrity, student support, workforce readiness and governance. No fluff, just clear actions that lift performance and reduce risk.
You will learn how to:
✅ Build evidence that aligns with Outcome Standards
✅ Strengthen assessment systems and training delivery
✅ Support students through the full training cycle
✅ Manage RTO workforce and credential obligations
✅ Handle governance, risk and continuous improvement with confidence
Perfect for CEOs, compliance managers and VET professionals who want clarity, accuracy and practical direction.
RTO Superhero: Compliance That Drives Quality
Online Content Delivery Technology and Challenges for RTOs - Bruno Cozzi Interview
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In this episode, we learn about the technical hurdles Bruno Cozzi's company, Blue Gems Software, are facing during the pandemic. He also shares how his company is coping up and how they are helping other businesses to cope up too.
Bruno discusses more technical information on getting a business' content into the online space, ways to convert content into consumable content online with different tools, how RTO's are adjusting before and during the pandemic, and more.
Episode Highlights:
- Bruno is the managing director of Blue Gems Software, an application development company developing software for business applications
- They are developing primarily online and face-to-face learning management systems
- They were first introduced to this field after a client wanted to capture knowledge and learnings from their contract services, and so Bruno and his team built a knowledge management system for this client.
- What has been Bruno's biggest challenge to his business since Covid-19?
- Before, their clients were asking questions about how to do face-to-face training, but with the technology now, clients are asking how they can move into the online space. How do they embrace a virtual classroom technology into their syllabus? And also how to convert a lot of their content to online?
- Bruno discussed challenges with workplace assessment in terms of working on real live equipment
- The transition process that most of their client's have taken up was with using first video conferencing to continue delivering our face-to-face courses to their clients
- "What we can see is a lot of our customers are turning into "Netflix-like providers" in that, you know. 'Here's this stuff that you can do online, but by the way, you can go into this gallery and download this one and watch that episode' and so forth".
- Bruno's biggest achievement from going through all of this
- Bruno believes that the pandemic situation has confirmed what their company, as a technology company, has been saying for a long time, and that is that recognising the trend that they've been following for many years is now starting to bear fruit and value
- Why have some RTO's closed shop, even before the subsidy announcements?
- One downside Bruno found for not having a face-to-face environment is in the area
Thank you for tuning in to the RTO Superhero Podcast!
We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.
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