RTO Superhero 🎙️ Empowering RTOs to Thrive!
Staying compliant and running a successful RTO can feel overwhelming — but you don’t have to do it alone! The RTO Superhero Podcast is your go-to resource for navigating compliance, training standards, and business growth in the ever-evolving VET sector.
Hosted by Angela Connell-Richards, CEO of Vivacity and compliance expert with over 30 years in the industry, alongside co-hosts Lauren Boon-Hollows, renowned RTO strategist, and Maciek Fibrich, compliance and business transformation specialist, this podcast breaks down complex regulations into actionable strategies.
Each episode delivers expert insights, real-world solutions, and practical tips to help RTOs stay ahead, reduce stress, and build a thriving business. Together, Angela, Lauren, and Maciek bring you a powerhouse of experience, giving you the tools and confidence to succeed.
Why Subscribe?
âś… Stay informed about the latest compliance changes and RTO best practices
âś… Gain expert advice from industry leaders and special guests
âś… Learn practical strategies to streamline operations and improve training outcomes
âś… Discover AI & automation tools to simplify compliance and admin tasks
âś… Be audit-ready with confidence and ease
Join Angela, Lauren, and Maciek as they turn compliance into your superpower — because running an RTO should be about growth and impact, not just regulations!
Episodes
89 episodes
Funding Fairness: Public vs Private RTOs
🎙 In this episode of the RTO Superhero Podcast, Angela Connell-Richards, with Lauren Hollows, dives into one of the biggest funding battles in Australia’s VET sector—the growing inequality between TAFE NSW and private RT...
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Season 5
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Episode 26
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30:13
Credential Chaos: Mapping Your Trainers to the 2025 Standards
In this practical episode, Angela Connell-Richards helps you decode the updated credential requirements for trainers and assessors under the new 2025 Standards. If you’re unsure whether your team meets current expectations—or how to evidence it...
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Season 5
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Episode 25
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9:52
VET Talks: Future-Proof Your RTO - Embracing the 2025 Standards with Confidence
VET Talks: Future-Proof Your RTO - Embracing the 2025 Standards with ConfidenceIn this insightful episode of VETtalks, join Scott Rogers (CEO of eSkilled) and Angela Connell (CEO of Vivacity RTO Consulting) for a focused ...
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Season 5
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Episode 24
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1:07:03
LLND in the Real World: What RTOs Must Know About Standard 2.2
In this episode of the RTO Superhero Podcast, Angela Connell-Richards and co-host Maciek Fibrich unpack one of the most misunderstood aspects of the 2025 Standards for RTOs—Standard 2.2, with a laser focus on assessing Langua...
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Season 5
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Episode 23
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39:53
At the Brink: Why Private RTOs Can’t Afford Another Year of Funding Cuts
In this urgent episode of the RTO Superhero Podcast, Angela Connell-Richards takes you inside a growing crisis in Australia’s vocational education sector. Private RTOs—who deliver over 70% of the nation’s training—are being hit with de...
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Season 5
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Episode 22
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24:35
We Updated Our Policies… So We’re Compliant, Right?
In this thought-provoking episode, Angela Connell-Richards challenges the common assumption that simply updating your policies and procedures means your RTO is compliant. She explores the deeper truth behind the new Standards: implementation, u...
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Season 5
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Episode 21
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8:31
The Blind Leading the Compliant
As we race towards the 1 July 2025 implementation of the Revised Standards for RTOs, one uncomfortable truth is becoming clear: many RTOs are more prepared than the national regulator itself.In this unfiltered and empowering bonus episod...
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Season 5
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Episode 20
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45:44
The Top 5 Mistakes RTOs Are Still Making Before July — And How to Fix Them Now
In this timely episode, Angela Connell-Richards tackles the most common mistakes RTOs are making as they scramble to prepare for the 1 July 2025 Standards deadline. Drawing on her work with dozens of RTOs in recent months, Angela shines a light...
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Season 5
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Episode 19
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9:59
Audit Triggers You’re Not Watching: Scope, Complaints & High-Risk Products
In this insight-packed episode, Angela Connell-Richards uncovers the silent risks that could land your RTO in an ASQA audit—even if you’ve already met the 1 July deadline. From additions to scope, to complaints, to the delivery of high-risk qua...
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Season 5
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Episode 18
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9:41
Marketing vs Misleading – Staying Compliant in How You Promote Training
In this essential episode, Angela Connell-Richards tackles one of the most overlooked audit risks for RTOs—non-compliant marketing. With the 2025 Standards now in full effect, your course flyers, website, and social media content are all under ...
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Season 5
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Episode 17
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8:32
Policies with Purpose: How I’m Rewriting Compliance for the 2025
In this episode, Angela takes you behind the scenes of her massive compliance rewrite project. Discover why 2025 is the year to rethink—not just update—your policies and procedures. Angela shares the philosophy, strategy, and practical steps sh...
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Season 5
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Episode 16
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8:58
Countdown to Compliance – Your Final 6-Week RTO Survival Guide
In this episode, Angela Connell-Richards breaks down the essential roadmap for RTOs facing the final stretch before the 1 July 2025 Standards go live. With just six weeks left, this survival guide helps you focus, prioritise, and take action wi...
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Season 5
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Episode 15
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8:40
Leading Through Challenge: My Journey Navigating Business, Health, and Hope
In this deeply personal episode, Angela Connell-Richards, CEO of Vivacity and host of the RTO Superhero Podcast, opens up about her recent diagnoses of thyroid cancer and renal cancer — and how early detection, proactive care, and stro...
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Season 5
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Episode 14
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6:02
Under Pressure: International Education, ASQA Scrutiny & the Future of CRICOS RTOs with Lauren Boon-Hollows
In this explosive episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by compliance powerhouse Lauren Boon-Hollows to unpack the growing crisis in international education across Australia.From m...
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Season 5
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Episode 13
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1:10:00
Assessment Alignment: Valid, Reliable & Audit-Ready
In this powerful episode, Angela Connell-Richards sits down with assessment expert Maciek Fibriek to unpack one of the most critical topics under the new 2025 Standards—assessment practices and audit readiness.Together, they dive ...
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Season 5
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Episode 12
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48:32
Trainer Compliance Under the New Standards: What RTOs Must Do Now with Lauren Boon-Hollows
In this episode of the RTO Superhero Podcast, Angela Connell-Richards and Lauren Hollows explore the essential elements of structured and engaging training that meets compliance under Standards 1.1 & 1.2. ...
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Season 5
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Episode 11
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35:05
VET Workforce Management & Industry Experts – What RTOs Need to Know with Maciek Fibrich
In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined once again by Maciek Fibrich, RTO coach and compliance expert, to unpack the major changes in Quality Area 3 – VET Workforce Manageme...
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Season 5
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Episode 10
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19:54
The New Standards Have Landed: What RTOs Need to Know Now with Lauren Boon-Hollows
In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Lauren Hollows to discuss the critical role of clear and transparent student information under Standards 2.1 & 2.2. They b...
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Season 5
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Episode 9
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50:49
Breaking Down the New RTO Standards – Risk Management & Compliance with Maciek Fibrich
🎙️ Episode 8: The Essentials of a Compliant Training SystemIn this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Maciek Fibrich to explore what it takes to build a compliant, hi...
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Season 5
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Episode 8
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30:57
The New RTO Standards 2025: What You Need to Know
🚨 The wait is over! The New Standards for RTOs 2025 are finalised and come into effect on 1 July 2025. If you’re an RTO owner, compliance manager, trainer, or assessor, this episode is a must-listen!In ...
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Season 5
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Episode 7
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22:30
Supporting Students with Disabilities – What RTOs Must Do with Lauren Boon-Hollows
In this episode of the RTO Superhero Podcast, Angela Connell-Richards and Lauren Hollows explore supporting students with disabilities under the revised Standards for RTOs. With a greater emphasis on reasonable ad...
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Season 5
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Episode 6
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30:01
The Future of Vocational Education in Australia with Maciek Fibrich
Welcome back to the RTO Superhero Podcast! In this episode, host Angela Connell-Richards is joined once again by Maciek Fibrich, who is caravanning around Australia while working with RTOs. Together, they explore the f...
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Season 5
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Episode 5
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41:50
Understanding VET Student Support – What’s Changing? with Lauren Boon-Hollows
Join Angela Connell-Richards and Lauren Hollows in this insightful episode of the RTO Superhero Podcast, where they break down the changes to VET Student Support Services under the Revised Standards for RTOs.<...
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Season 5
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Episode 4
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36:45
Choosing the Right RTO Consultant: Avoiding Pitfalls and Ensuring Compliance Success
Not all consultants are created equal—and choosing the wrong one can cost you everything.In this episode, Angela Connell-Richards reveals the hidden dangers of hiring cheap, inexperienced consultants—and why “you get what you pay ...
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Season 5
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Episode 3
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19:58
Breaking Down the New Standards – What RTOs Need to Know with Maciek Fibrich
In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined for the first time by Maciek Fibrich, who will be a regular guest throughout the year as they unpack the Revised Standards for RTOs
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Season 5
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Episode 2
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37:43
